The Language of Change: From ‘Obstacles’ to ‘Friction’ in Rehabilitation Conversations
Helping businesses across Australia retain new clients and significantly improve treatment per patient ratio.
We provide specialised in person communication training for clinic owners and their staff, including Admin staff.
You will go from working long hours, struggling with staff retention and poor treatment plan adherence to having a work place where you have loyal and happy staff, returning clients and a great reputation.
You will be able to spend less time on marketing for new clients and more time on business and staff development.
Individual coaching sessions to work through personal challenges for you or your practice.
Group in person trainings with your staff, including admin staff, so that their communication skills can help gain and retain more clients.
Online trainings catering to your clinic’s specific challenges.
Do you find that you are losing patients because they don’t continue treatment? Are you left wondering whether they chose to leave because they recovered? Or was it because you could have done better?
It is frustrating when you give your best but still lose patients to follow up.
Thinking Physio transforms the way clinicians work with their most challenging patients so that outcomes dramatically improve for both the patient and the clinician.
If you are thinking about running a long term and sustainable business as a health professional, Annette’s book will give you the power to turbo charge your business. Strategies, insights and ideas to motivate your patients and grow your business.
Annette’s thinking techniques put the ‘psycho’ into the biopsychosocial model, making effective consultations easier for clinicians.
As a sports physiotherapist with over 30 years of experience, Annette Tonkin understands the frustration of prematurely losing clients. When working with Olympic athletes and the Australian Women’s Basketball and Cricket teams, Annette was inspired to study the players and what truly motivated them to stick to their recovery programs. Recognising the power of ‘thinking’ Annette did further research and study into Neuro Linguistic Programming, the behavioural sciences and the nature of the human mind.
By changing the thinking of the clinician, consultations become more powerful and begin to facilitate change in the patient’s own thinking. In turn, producing better clinical outcomes, better client satisfaction, better retention and better business results.