PEACE OF MIND
Support, Training and Consulting
Annette is noted for her personalised approach with plenty of practical application provided during each session. Work with Thinking Physio and Annette to inject some communication expertise into your business and bring a new dimension to key issues within your practice.
If you would like the opportunity to work through your personal challenges then individual coaching with Annette Tonkin is for you. Annette provides a mutually agreed on block of coaching sessions where the first is a free discovery session. The aim in this session is to clarify the issues you want help with so that the next 6 sessions can be tailored to achieve the outcomes you want.
We are currently turning some of our most popular in-service training into short courses. The aim is to have short one hour courses with short modules that can be easily consumed. If you join our community, you will be kept up to date with any new releases.
What Our Clients Say About us
Speaking, Presenting, Facilitating
The topics we currently offer are:
- Adapting your consulting style to influence compliance, rapport and treatment outcomes
- Tools to elicit your patient’s WHY
- The art of framing for compliance
- 10 things about rapport you might not know about that impact patient relationships
- Recognising the Nocebo Effect and how to manage it.
- Styles of Consulting- free course
- Tips to engage the depressed client- free course
- How to increase patient compliance and decrease your frustration – $98
HOW WE CAN HELP YOUR PRACTICE
As a physiotherapist or other allied health consultant, you are the catalyst. The patient comes to you for a cure. They seek your help to alleviate their pain and trust that you are the key to their well-being.
You give your best to the client. You are interested in their care because you want them to overcome their problem. You treat them for a few sessions; sometimes you see quick improvements, other times it takes longer, more involved care.
However, somewhere along the way, you find that some of these patients are becoming non-complaint. They reschedule too many times, they cancel often, your receptionist has to remind them of appointment several times and even then, they may not show up. They don’t really seem to be invested in their own care. As a clinician, it can be worrying and frustrating because you have invested yourself in their well being.
You begin to wonder what happened. Are your patients just not interested? Have they found your care wanting and gone elsewhere? Or were they cured and so just happily vanished?
Either way, you need an answer. Patients lost to follow up are a mystery to most clinicians. As a sports physiotherapist with over 30 years of practice experience, I get it.
When I was working with the Olympic athletes and the Australian Women’s Basketball and Cricket teams, I studied the players and what motivated them to stick to their recovery process. I also began to do a lot of research and study into Neuro Linguistic Programming (NLP), behavioural sciences and the nature of the human mind.
Over the years I have come up with a unique results-oriented approach that relies on the consultant or clinician thinking differently. It is an approach which has seen considerable success over the years and I am now reaching out to teach these proven techniques to other consultants in clinical practice.
Check out below to get an indication of how many different ways there are of reaching out to your patients and retaining them as long-term clients.
Or just give me a call on +61 417 817 388 and let’s have a chat.
INFLUENCE AND INSPIRE
Our aim is to help clinicians manage their more challenging clients gain better treatment outcomes, increase profit margins of the practice and open practices to a growing market in managing chronic injuries or health conditions.
There is a significant correlation between the clinician’s non verbal skills and patient satisfaction. Patient satisfaction influences the viability of your business.
Health Clinician’s Mentor and Trainer
Personal coaching for you.
SPEAKING, PRESENTING, FACILITATING
Practical applications provided during each session
In-service workshops professional development for your staff
A testimonial given by Lisa Wilson after providing an inservice training at here clinic- Beleura Health Solutions
A testimonial provided by Anthony Hirst following an inservice training at his Clinic- Beleura Health Solutions