Support, Training and Consulting


Annette is noted for her personalised approach with plenty of practical application provided during each session. Work with Thinking Physio and Annette to inject some communication expertise into your business and bring a new dimension to key issues within your practice.


If you would like the opportunity to work through your personal challenges then individual coaching with Annette Tonkin is for you. Annette provides a mutually agreed on block of coaching sessions where the first is a free discovery session. The aim in this session is to clarify the issues you want help with so that the next 6 sessions can be tailored to achieve the outcomes you want.


We are currently turning some of our most popular in-service training into short courses. The aim is to have short one hour courses with short modules that can be easily consumed. If you join our community, you will be kept up to date with any new releases.


The coaching package will involve:

One on one sessions via Skype or Zoom. Internet connection is required for video

  • Training exercises
  • Review of exercises
  • Email contact
  • Resources

If you are the clinician, coach or trainer who wants to rapidly learn the communication skills to deal with every client that you see and not just the easy ones, then personal coaching is for you.

It will be intense but you will come out of the experience as a practitioner who can work with the mind and the body with the aim of achieving outstanding outcomes.

What Our Clients Say About us

Our Testimonials

Outstanding Outcomes

A positive relationship is important between you and your client. When you know you can create constructive and long term behaviour changes in your client, you know that you are on the path to achieving outstanding outcomes

Coaching & Training

Because Annette was a clinician for over 30 years and has owned and operated private practices she has experienced the same challenges you go through. Having a physiotherapist who is trained in NLP and other behavioural techniques is a rarity and enables her to provides a unique service.

Innovative Training

The simple psychological strategies that you learn are put into the context of a physiotherapist. This makes her training and coaching relatable and practical.

Speaking, Presenting, Facilitating

The topics we currently offer are: 

  • Adapting your consulting style to influence compliance, rapport and treatment outcomes
  • Tools to elicit your patient’s WHY
  • The art of framing for compliance
  • 10 things about rapport you might not know about that impact patient relationships 
  • Recognising the Nocebo Effect and how to manage it. 

Online Courses:

  • Styles of Consulting- free course
  • Tips to engage the depressed client- free course
  • How to increase patient compliance and decrease your frustration – $98


As a physiotherapist or other allied health consultant, you are the catalyst. The patient comes to you for a cure. They seek your help to alleviate their pain and trust that you are the key to their well-being.


You give your best to the client. You are interested in their care because you want them to overcome their problem. You treat them for a few sessions; sometimes you see quick improvements, other times it takes longer, more involved care.

However, somewhere along the way, you find that some of these patients are becoming non-complaint. They reschedule too many times, they cancel often, your receptionist has to remind them of appointment several times and even then, they may not show up. They don’t really seem to be invested in their own care. As a clinician, it can be worrying and frustrating because you have invested yourself in their well being.

You begin to wonder what happened. Are your patients just not interested? Have they found your care wanting and gone elsewhere? Or were they cured and so just happily vanished?

Either way, you need an answer. Patients lost to follow up are a mystery to most clinicians. As a sports physiotherapist with over 30 years of practice experience, I get it.

When I was working with the Olympic athletes and the Australian Women’s Basketball and Cricket teams, I studied the players and what motivated them to stick to their recovery process. I also began to do a lot of research and study into Neuro Linguistic Programming (NLP), behavioural sciences and the nature of the human mind.

Over the years I have come up with a unique results-oriented approach that relies on the consultant or clinician thinking differently. It is an approach which has seen considerable success over the years and I am now reaching out to teach these proven techniques to other consultants in clinical practice.

Check out below to get an indication of how many different ways there are of reaching out to your patients and retaining them as long-term clients.

Or just give me a call on +61 417 817 388 and let’s have a chat.

01. In service Workshops

One of my clients remarked that ‘I wish I had participated in one of Annette’s individual workshops 20 years ago!” We run these workshops either as a one-off long session or a number of shorter sessions.

The in-service workshops are conducted at your premises which includes group facilitation and presentations. With rapport building and the ability to communicate at all levels, these workshops are fun, results-oriented and engaging.

02. Full day Training

Full day training options for staff. It’s as simple as booking me in to come and run a full day or half day workshop at your premises. This is an interactive hands-on workshop where you and your staff will understand the various strategies and pathways to getting and retaining your clients.


03. Mentoring

There are times when you feel like you need some hand-holding. I completely understand how overwhelmed you are just running all the facets of your own practice. You are passionate about your work and want to foster a positive relationship with your patients.

Through these mentoring sessions, I take you through a number of strategies to help you engage with challenging clients. These sessions will allow you to get a grip not only on your client relationships but also on your business as a whole.

04. No obligation Initial consultation

When you know you have a problem but are not quite sure where and how you need help, it is a good idea to have a chat and dig a bit deeper. I am always up for a coffee and interested in listening.

I understand that sometimes you may just need some clarity and that is all it takes to clear the confusion. Other times, you may find that a little bit of help might go a long way. Either way, I am very happy to offer a no-obligation consultation either in person or via Skype/Zoom. Just give me a call.


Our aim is to help clinicians manage their more challenging clients gain better treatment outcomes, increase profit margins of the practice and open practices to a growing market in managing chronic injuries or health conditions.

There is a significant correlation between the clinician’s non verbal skills and patient satisfaction. Patient satisfaction influences the viability of your business.

Health Clinician’s Mentor and Trainer


Personal coaching for you.


Practical applications provided during each session


In-service workshops professional development for your staff

Video Testimonials

Lisa Wilson

A testimonial given by Lisa Wilson after providing an inservice training at here clinic- Beleura Health Solutions

Anthony Hirst

A testimonial provided by Anthony Hirst following an inservice training at his Clinic- Beleura Health Solutions

Call +61 417 817 388