HOW WE CAN HELP YOUR PRACTICEAs a physiotherapist or other allied health consultant, you are the catalyst. The patient comes to you for a cure. They seek your help to alleviate their pain and trust that you are the key to their well-being.
You give your best to the client. You are interested in their care because you want them to overcome their problem. You treat them for a few sessions; sometimes you see quick improvements, other times it takes longer, more involved care.
However, somewhere along the way, you find that some of these patients are becoming non-complaint. They reschedule too many times, they cancel often, your receptionist has to remind them of appointment several times and even then, they may not show up. They don’t really seem to be invested in their own care. As a clinician, it can be worrying and frustrating because you have invested yourself in their well being.
You begin to wonder what happened. Are your patients just not interested? Have they found your care wanting and gone elsewhere? Or were they cured and so just happily vanished?
Either way, you need an answer. Patients lost to follow up are a mystery to most clinicians. As a sports physiotherapist with over 30 years of practice experience, I get it.
When I was working with the Olympic athletes and the Australian Women’s Basketball and Cricket teams, I studied the players and what motivated them to stick to their recovery process. I also began to do a lot of research and study into Neuro Linguistic Programming (NLP), behavioural sciences and the nature of the human mind.
Over the years I have come up with a unique results-oriented approach that relies on the consultant or clinician thinking differently. It is an approach which has seen considerable success over the years and I am now reaching out to teach these proven techniques to other consultants in clinical practice.
Check out below to get an indication of how many different ways there are of reaching out to your patients and retaining them as long-term clients.
Or just give me a call on +61 417 817 388 and let’s have a chat.
HOW I HELP
Clinicians work with me to give them the skills to better manage their more challenging clients.
Business owners bring me in to up-skill their staff on communication and motivational strategies to build lasting relationships with clients, achieve better treatment outcomes and decrease staff frustration.
WHAT I BRING
A 30-year background in physiotherapy where I’ve worked and toured with international sporting teams but also managed some of the most unmotivated people presenting for treatment.
An understanding of how many of the principles of Neruo Linguistic Programming (NLP) and Motivational Interviewing can be implemented by the allied health clinician to significantly improve recovery outcomes.
WHAT I HEAR
As a mentor and trainer, when I talk to clinicians, this is what I hear:
“How do I engage patients who look like they don’t want to be here?”
“How do I get my patients to take my advice?”
“I’m sick of treating patients who are not accountable”
“How can I get my patients to come in for treatment?”
“I get so frustrated listening to excuses. What can I do to change my patient?”
INFLUENCE AND INSPIRE
Our aim is to help clinicians manage their more challenging clients gain better treatment outcomes, increase profit margins of the practice and open practices to a growing market in managing chronic injuries or health conditions.
There is a significant correlation between the clinician’s non verbal skills and patient satisfaction. Patient satisfaction influences the viability of your business.
Health Clinician’s Mentor and Trainer
Let’s explore new insights to see tangible outcomes.
A testimonial provided by Anthony Hirst following an inservice training at his Clinic- Beleura Health Solutions
A testimonial given by Lisa Wilson after providing an inservice training at here clinic- Beleura Health Solutions