Terms and Conditions

Effective date: 1st September 2024

This section outlines the rules and guidelines for using this website, services, and products. By accessing and using our site, you agree to these terms. If you do not agree, you should stop using the website and services immediately.

  1. User Responsibilities:
    Users must provide accurate, current, and complete information when purchasing a product or service. Users are responsible for maintaining the confidentiality of their account information and are liable for any activities that occur under their account. The account holder agrees to notify us immediately of any unauthorised use of their account or breach of security.
  2. Prohibited Use:
    Unauthorised use, copying, distribution, or reproduction of our content, including courses, videos, and downloadable materials, is strictly prohibited. You may not use our content for any illegal or unauthorised purpose.
  3. Intellectual Property:
    All content, including but not limited to the website design, logo, text, graphics, courses, and downloadable resources, is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website or services without express written permission.
  4. Termination and Suspension of Access:
    We reserve the right to terminate or suspend user access to this website and services for any reason, including but not limited to a breach of these terms, unlawful behaviour, or suspected fraud. If your access is terminated, you are prohibited from creating a new account unless given express permission by us.
  5. Disclaimer of Warranties:
    We provide our products and services on an “as-is” and “as-available” basis. We do not guarantee that the service will be uninterrupted, secure, or error-free. You agree that use of the service is at your sole risk.
  6. Limitation of Liability:
    To the fullest extent permitted by applicable law, we will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, services, or products. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.
  7. Governing Law:
    These terms and conditions are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.

Contact Us:
If you have any questions, concerns, or complaints about these Terms and Conditions, please contact us: https://thinking.physio/getin-touch/

Refund Policy

If you complete your course and have found no benefit at all, we offer a no-questions-asked money-back guarantee.

  1. Full Refund:
    For products paid in full, you will be refunded in full within 30 days of completing the course. For products purchased with a coupon code, you will be refunded the price you paid.
  2. No Refund for Consulting Services:
    We do not offer refunds on consulting services, as these are delivered based on time and expertise provided.
  3. Requesting a Refund:
    To request a refund, please use the contact form at https://thinking.physio/getin-touch/. Refund requests must be made within 30 days of completing the course or receiving the product.
  4. Processing Time:
    Refunds are typically processed within 5-10 business days of the request. Please allow up to 10 business days for the refund to reflect on your original payment method.

Contact Us

If you have any questions, concerns, or complaints about our Refund Policy, please contact us at: https://thinking.physio/getin-touch/

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