Recently I introduced Chris Voss’ book “Never Split The Difference” to share some useful negotiation strategies. Today I’m going to delve further into using labels
In this article I will be looking at one of the commonest and often the biggest mistake both clinicians and patients make when goal setting.
It’s fascinating how often you have to negotiate in life. The reality is that negotiation is a critical part of clinical practice. I recently read “Never Split the
Anyone can be a leader. They may be a leader of one or many. But not every leader its an effective one. Businesses and patient
As a leader of one or many, your state matters more than your script. You can say the same thing but those words will be
Why is empathy is more than being in rapport? Empathy is easily confused with sympathy, giving advice, and judgement disguised as concerned. As clinicians we
To help your patient break through resistance to exercise you will need to notice and reverse unproductive distorted thinking. We spend a large part of
I’d like to share a lesson learnt from a failed exercise prescription and how I adapted to make a difference to the patient’s life. A
You’ve completed what you think is the hard work by assessing and diagnosing the problem your patient has presented with. You’ve listened to what they
Helping clinicians manage their more challenging clients so that they can gain better treatment outcomes, increase profit margins and service a growing market.