Managing patients struggling to find the reasons to engage in their treatment plans is often challenging, but there are many strategies that can help the clinician and ultimately, the patient. There is no recipe that will help in every...
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Working with patients or even staff who have strong beliefs that conflict with your own can be both stressful and difficult. In this blog I present some concepts to consider about when you feel the need to have the...
You have just come out of a conversation that you had prepared for. You used the OIC format described in a previous blog and now it’s time to review how the conversation went with your plan. In this blog...
Commonly people go into important conversations without ever clarifying the outcome they want. They have no ‘compelling future’ to communicate to the listener. Without having a clear outcome it will be difficult to recognise opportunities in any conversation. In...
