Introduction As physiotherapists, our ability to effectively communicate with our clients can make all the difference in ensuring successful treatment outcomes. Last week, I had the opportunity to conduct a communication skills workshop for undergraduates in South Australia, where...
Introduction When it comes to treating patients, it’s easy to assume that providing them with information and advice is enough to help them achieve their goals. But the truth is, success often comes down to something much simpler: habits....
During the process of engaging patients who struggle with adherence in relation to behaviour change, I suggested in my last newsletter that clinicians should take the following factors into account: Styles of consulting Psychological reactance The influence of...
Commonly people go into important conversations without ever clarifying the outcome they want. They have no ‘compelling future’ to communicate to the listener. Without having a clear outcome it will be difficult to recognise opportunities in any conversation. In...
Behaviour change is hard wired to be difficult. I expected a patient who came to me with low back pain to exercise when she’d never exercised before. Here is how my patient taught me the importance of eliciting her ‘why’....
Have you ever wondered why some patients get better faster than others? I certainly thought about this when I compared the success of some patients to the poor outcomes of others. Visualisation could be one reason why some patients...
We all see and remember things differently. This difference has the potential to lead to frustration especially if your patient is a natural pessimist and you’re focused on what to do to help them. So what can you do...
How often do you find out why your patient might want to recover from or better manage an injury or illness? And I mean the real WHY behind their motivation. In this article I will provide some helpful questions...
In this article I will be looking at one of the commonest and often the biggest mistake both clinicians and patients make when goal setting. And that is, trying to control the outcome or result. During my career as...
Helping clinicians manage their more challenging clients so that they can gain better treatment outcomes, increase profit margins and service a growing market.
Lost in Translation: The Pitfalls of Miscommunication in Healthcare
Understanding the Emotional Stages of Change in Healthcare: Insights from ‘The 12 Week Year’ by Brian Moran
