Introduction In the dynamic world of healthcare, you can be a great clinician but if you can’t communicate effectively you will never get great client outcomes. Read on to learn the art of skilful clinical communication! Great communication skills...
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In the realm of healthcare, particularly in the dynamic and often complex relationship between clients and healthcare clinicians, effective communication is the linchpin of successful outcomes. Michael Bungay Stanier’s insightful quote, “The illusion that both parties to the conversation...
I often get asked how to educate clients so they will listen. As my mentor many years ago, the late Geoff Maitland would have asked me: “How can you ask a better question?” The answer to this would be...
Introduction As physiotherapists, our ability to effectively communicate with our clients can make all the difference in ensuring successful treatment outcomes. Last week, I had the opportunity to conduct a communication skills workshop for undergraduates in South Australia, where...
Introduction The field of physiotherapy plays a vital role in improving the quality of life for individuals living with chronic conditions. These conditions often require long-term management and care, making the collaboration between physiotherapists and patients crucial. In the...
As a physiotherapist managing a highly emotional patient, it’s important to understand that humans are naturally inclined to think negatively, especially if they are upset for any reason. Research conducted by the National Science Foundation in 2012 revealed that...
During any conversation the clinician or the patient or both can withhold information simply because they don’t think it is important enough to share. When a subjective assessment isn’t going the way you expect it to go, finding out...
It’s fascinating how often you have tonegotiatein life. The reality is that negotiation is a critical part of clinical practice. I recently read“Never Split the Difference” by expert FBI negotiator Chris Voss because. It was an extremely interesting book...
Anyone can be a leader. They may be a leader of one or many. But not every leader its an effective one. Businesses and patient relationships are built on the basis of effective leadership. That’s because effective leaders inspire...
