Introduction: In the dynamic landscape of healthcare, effective patient engagement lies at the heart of successful outcomes. As health providers, your role extends beyond physical rehabilitation. You are not only healthcare practitioners but also communication specialists, poised to empower...
I often get asked how to educate clients so they will listen. As my mentor many years ago, the late Geoff Maitland would have asked me: “How can you ask a better question?” The answer to this would be...
Introduction As physiotherapists, our ability to effectively communicate with our clients can make all the difference in ensuring successful treatment outcomes. Last week, I had the opportunity to conduct a communication skills workshop for undergraduates in South Australia, where...
Introduction The field of physiotherapy plays a vital role in improving the quality of life for individuals living with chronic conditions. These conditions often require long-term management and care, making the collaboration between physiotherapists and patients crucial. In the...
This month I’m sharing three books that have helped me both personally to manage my time and negative self talk, and also help with mentoring. I’ve picked the main points from each book in the hope they will encourage...
In my last post I focused on negotiating with clients with some reference to negotiating with employees. However, in this post, I’d like to share negotiation tips you can use in situations where no hierarchies exist. Here are some...
Have you ever wondered why your clients don’t engage in your well informed health instructions? The simple reason is that we make big decisions in our lives first based on emotion. Then we back up that decision with logic....




