How often do you find out why your patient might want to recover from or better manage an injury or illness? And I mean the real WHY behind their motivation. In this article I will provide some helpful questions...
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During any conversation the clinician or the patient or both can withhold information simply because they don’t think it is important enough to share. When a subjective assessment isn’t going the way you expect it to go, finding out...
Recently I introduced Chris Voss’ book “Never Split The Difference” to share some useful negotiation strategies. Today I’m going to delve further into using labels vs. questions. Labelsare a really useful for gathering information. People think that the best...
In this article I will be looking at one of the commonest and often the biggest mistake both clinicians and patients make when goal setting. And that is, trying to control the outcome or result. During my career as...
It’s fascinating how often you have tonegotiatein life. The reality is that negotiation is a critical part of clinical practice. I recently read“Never Split the Difference” by expert FBI negotiator Chris Voss because. It was an extremely interesting book...
Anyone can be a leader. They may be a leader of one or many. But not every leader its an effective one. Businesses and patient relationships are built on the basis of effective leadership. That’s because effective leaders inspire...
As a leader of one or many, your state matters more than your script. You can say the same thing but those words will be interpreted differently by the listener depending on your emotional state. Whatever your leadership position...
Why is empathy is more than being in rapport? Empathy is easily confused with sympathy, giving advice, and judgement disguised as concerned. As clinicians we naturally want to fix people’s problems and give advice, but empathy is about being...
To help your patient break through resistance to exercise you will need to notice and reverse unproductive distorted thinking. We spend a large part of our lives distorting information. We do this to create a thinking process that suits...
