Change is a fundamental aspect of human life, and nowhere is it more apparent than in the realm of healthcare. Patients who are managing recovery from injury or illness often embark on a journey of transformation that involves various...
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Introduction: In the dynamic landscape of healthcare, effective patient engagement lies at the heart of successful outcomes. As health providers, your role extends beyond physical rehabilitation. You are not only healthcare practitioners but also communication specialists, poised to empower...
I often get asked how to educate clients so they will listen. As my mentor many years ago, the late Geoff Maitland would have asked me: “How can you ask a better question?” The answer to this would be...
Introduction The field of physiotherapy plays a vital role in improving the quality of life for individuals living with chronic conditions. These conditions often require long-term management and care, making the collaboration between physiotherapists and patients crucial. In the...
Introduction: The concept of a ‘heart sink’ patient and a ‘heart sink’ physiotherapist, as described in Alastair Santhouse’s book “Head First,” sheds light on the challenging dynamics that can occur between healthcare providers and patients. This term captures the...
“If you go into a conversation expecting it to be contentious, that mental model can ensure that you selectively focus on the aspects of the interaction that reinforces that story, and dim down competing information that might have offered...
As health professionals we think it’s our duty to tell clients what they need to do to get better, that is, give advice. But as we all know, giving advice even when it’s the best available doesn’t alway...
How often do you find out why your patient might want to recover from or better manage an injury or illness? And I mean the real WHY behind their motivation. In this article I will provide some helpful questions...
During any conversation the clinician or the patient or both can withhold information simply because they don’t think it is important enough to share. When a subjective assessment isn’t going the way you expect it to go, finding out...
